Company Reply: We truly appreciate your support and are glad to hear you’ve been happy with our products! We sincerely apologize for the delay in your recent order and understand how frustrating that must have been. We’re actively working on improving our communication and shipping processes to prevent this from happening again. Your feedback helps us get better, and we hope to make it up to you with a smoother experience next time. If you need any further assistance, feel free to reach out—we’re here to help!